Features

CogniFlows Features

All the qualities to be the
best service agent

CogniFlows powers your business with intelligent, AI-driven automation. By combining Agentic AI and RPA, it streamlines workflows, adapts to new challenges, and makes real-time decisions, all while boosting efficiency and reducing manual effort. Get ready for smarter, faster operations that continuously improve.

  • Autonomy
  • Optimization
  • Goal Oriented Behavior
    Goal Oriented Behavior
    Goal Oriented Behavior
  • Multi Agent & System Conversation
  • Natural Language Training

Architecture

CogniFlows Architecture

Singular platform for AI jobs across the enterprise

Platforms

CogniFlows Platforms

Personalized solutions for
every work profile

Whether it’s handling routine tasks, enhancing customer empathy, or automating complex processes, CogniFlows ensures every interaction is meaningful, efficient, and future-ready.

SIMPLIFY - "Free Your Day from the Mundane" Agentic AI becomes your personal assistant, automating mundane tasks so you can focus on strategic, creative, and meaningful work. No more juggling mundane admin tasks—just streamlined workflows.

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Expense Report Validation & Reimbursement

AI cross-checks receipts, credit card statements, and company policies to validate expenses, flag anomalies, and auto-approve routine reimbursements.


Employee Onboarding Task Checklist

Automatically assigns tasks to HR, IT, and the hiring manager for new hires, tracks progress, and sends reminders to ensure seamless onboarding.

WorkConnect

SERVE - "Empower Customer Conversations" Our Bots equip customer support teams with automated insights, real-time solutions, and predictive suggestions that take the cognitive burden off human agents.

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Real-Time Sentiment Analysis

AI monitors customer emotions during calls and provides agents with empathy suggestions or escalation triggers in real-time.


Dynamic FAQ Suggestions

Automatically generates tailored FAQs for each customer query based on historical interactions and current trends.

WorkConnect

SHAPE - "Design Your Workflows, Your Way" Every business is unique, and so are its challenges. With the Custom Process Builder, users can design tailored workflows, automate complex processes, and innovate faster—all without needing deep technical expertise.

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Multi-Department Approval Workflow

Automates cross-functional approvals for large projects, tracking each step and sending reminders without manual follow-ups.


Incident Management Escalation Chain

Automates escalation paths for different types of incidents, ensuring the right teams are alerted and response times are optimized.

WorkConnect

Advantages

CogniFlows Advantages

How CogniFlows navigates your business to success

CogniFlows is designed to think, learn, adapt, and autonomously optimize workflows—not just basic RPA functions. It differs by focusing on its autonomy, learning capabilities, and goal-oriented behavior, leading to outcomes that traditional RPA or automation tools can’t achieve.

Global Travel Agency

Competitive Intelligence Solution for Optimized Pricing and Market Data

To enhance competitor analysis and optimize pricing strategies for improved customer offerings and profitability.

Data Accuracy

>99%

Data accuracy
Revenue Growth

+30%

Revenue growth
Reduction in Cost of Ownership

40%

Reduction in cost of ownership

Case Studies

CogniFlows Case Studies

The future of work is
automated and AI-driven

Stay updated with the latest in AI and automation technologies.